Official Data Protection

91kiss Privacy Policy — Malaysian Player Personal Data Protection

At 91kiss, your privacy is not merely a legal obligation — it is a moral responsibility we take seriously. This document clearly explains how we collect, use, store, and protect every piece of information you share with us.

Updated: 1 January 2026  |  Version 3.1
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256-bit SSL Encryption

All data in transit is fully protected

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No Data Sales

Your data is never sold to third parties

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Full Right of Access

You may request to review or delete your data

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PDPA Compliance

Complying with the Personal Data Protection Act 2010

91kiss Privacy Commitment to Players

Six ways we keep your information safe and respected at all times

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End-to-End Data Encryption

Every piece of information you send to 91kiss — from login details to financial transactions — is encrypted using 256-bit SSL standards before being transmitted over the internet. The same technology is used by Malaysia's major banks.

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Secure & Integrated Data Storage

Your data is stored on servers protected by multi-layered firewalls, role-based access controls, and real-time threat monitoring. Our systems undergo independent security audits every six months to ensure the highest standards are maintained.

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Limited & Transparent Data Usage

We only use your data for purposes explicitly stated in this policy. No data will be used for purposes unrelated to 91kiss services without your prior consent.

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Marketing Notification Controls

You have full control over the marketing communications you receive. Unsubscribe with a single click from any promotional email, or manage your notification preferences directly from your account settings.

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Clear Data Retention Policy

Your personal data is retained only for as long as necessary to fulfil the purpose of collection or to meet legal requirements. Data that has exceeded its required retention period will be securely deleted in accordance with established procedures.

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Malaysia PDPA Compliance

91kiss is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We have appointed an internal Data Protection Officer responsible for ensuring all data processing practices adhere to current legislation.

Introduction and Scope of This Policy

This Privacy Policy explains how 91kiss ("we", "Platform") collects, uses, stores, and protects your personal information when you use our platform — whether via the website at 91kiss.win, the mobile app, or any other services we provide.

We understand that entrusting your personal information to any online platform is a decision that should not be taken lightly. That is why we have written this policy in clear, plain language — not confusing legal jargon — so you know exactly what happens with your information.

This policy applies to all 91kiss users regardless of access method. By using our platform, you agree to the terms set out in this Privacy Policy. This policy should be read together with Terms and Conditions us.

Information We Collect

We only collect information that is strictly necessary to provide you with a safe and quality service. Below is a detailed table of the types of data collected:

Data Type Example Purpose
Identity Information Full name, date of birth, identification card number KYC / Verification
Contact Information Email, phone number, address Account Communications
Financial Data Deposit records, withdrawals, transaction history Payment Processing
Game Data Betting history, wins, session duration Compliance & Security
Technical Data IP address, device type, web browser Platform Security
Usage Data Pages visited, clicks, usage time UX Improvements

Some information is collected automatically when you use our platform via cookies and similar tracking technologies. You can manage your cookie preferences as described in Section 6.

How We Use Your Information

The information we collect is used solely for the following purposes, and nothing beyond that:

  • Identity verification and KYC: Verifying that you are who you claim to be and that you meet the minimum age requirement of 18 years and above
  • Account management: Creating, maintaining, and protecting your account from unauthorized access
  • Financial transaction processing: Processing deposits and withdrawals securely and accurately
  • Gaming services provision: Enabling access to all games and platform features
  • Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse
  • Service communications: Sending important updates related to your account, security, and policy changes
  • Marketing (with consent): Sending promotional information and relevant offers if you have agreed to receive them
  • Legal compliance: Meeting legal obligations and regulatory body requirements
  • Platform enhancements: Analyzing usage patterns to improve the overall user experience
Our commitment: We do not use your data to make automated decisions that negatively affect you without human review. Every major decision — such as account suspension — involves a manual review by our team.

Sharing Information with Third Parties

91kiss never sells your personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may share necessary information with the following parties:

  • Payment service providers: FPX, Touch 'n Go eWallet, GrabPay, and local banks — only the information required to process your transactions
  • Game providers: Pragmatic Play, Microgaming, NetEnt and other providers — for game verification and technical dispute resolution purposes
  • Technology service providers: Cloud and security infrastructure providers that help us operate the platform — subject to strict confidentiality agreements
  • Regulatory bodies and law enforcement agencies: When required by law or a valid court order
  • Independent audit body: iTech Labs, eCOGRA and other certification bodies for game fairness audit purposes
Important note: All third parties who receive your data are bound by strict data processing agreements and are only permitted to use that information for the specific purposes defined. We take full responsibility for ensuring these third parties comply with data protection standards equivalent to our own.

Data Security Measures

We continuously invest in the latest cybersecurity infrastructure to ensure your data is always protected. Below are the security layers we employ:

  • 256-bit SSL/TLS Encryption: All data in transit is encrypted using up-to-date SSL certificates that are renewed on a regular basis
  • Data encryption at rest: Data stored in our databases is also encrypted using AES-256
  • Layered firewall: Multiple layers of firewalls protect our server infrastructure from unauthorized external access
  • 24/7 threat monitoring: Intrusion detection systems (IDS) operate around the clock to detect suspicious activity
  • Role-based access control: 91kiss staff only have access to data required for their respective roles
  • Two-factor authentication (2FA): Available to all member accounts and mandatory for all internal staff access
  • Regular security audits: Penetration testing is conducted by independent security firms every six months
Protect your account: Enable 2FA in your account settings for an additional layer of protection. Do not share your password, and contact support immediately if you suspect any suspicious activity on your account.

Cookies and Tracking Technologies

91kiss uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use are as follows:

  • Essential cookies (required): Required for core platform functions such as login authentication and session security — cannot be disabled
  • Performance cookies: Collecting anonymous data on how users interact with the platform to help us identify technical issues
  • Functional cookies: Saving your preferences such as language, theme, and display settings for a more personalized experience
  • Analytics cookies: Helping us understand aggregate usage patterns for platform improvements

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the overall functionality of the platform.

Your Rights Under the PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights, which we fully respect:

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Right of Access

Request a copy of all personal data we hold about you in a readable format.

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Right to Rectification

Request correction of inaccurate or incomplete data with appropriate supporting evidence.

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Right to Erasure

Request deletion of your data when it is no longer needed, subject to legal obligations.

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Right to Object

Object to the processing of your data for marketing purposes or under certain other circumstances.

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Right to Data Portability

Request your data in a structured format that can be transferred to another service provider.

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Right to Restriction of Processing

Request that we restrict the processing of your data in certain situations while a dispute is being resolved.

How to submit a request: Send an email to [email protected] with the subject line "Data Rights Request" along with your account number and the type of request. We will respond within 14 business days.

Children's Data Protection

91kiss is an adult entertainment platform intended solely for individuals aged 18 years and above. We do not intentionally collect or process any personal information from children under the age of 18.

If we discover that a child's personal information has been collected without our knowledge, the account in question will be immediately closed and all data will be deleted from our systems. Parents or guardians who believe their child has registered a 91kiss account are encouraged to contact our support team immediately.

International Data Transfers

In some circumstances, your data may be processed or stored on servers located outside Malaysia — for example, when we use cloud computing services or work with international game providers.

In all cases of cross-border data transfers, we ensure:

  • The destination country or region has a level of data protection comparable to or exceeding Malaysia's standards
  • Appropriate data transfer agreements have been signed with data recipients
  • The same level of encryption is maintained during international transit
  • Transfers are only carried out when strictly necessary to provide the service you have requested

Data Retention and Deletion

We retain your personal data only for as long as necessary based on the purpose of collection and applicable legal requirements:

  • Active account data: For as long as your account remains active
  • Financial transaction records: 7 years after the transaction (legal requirements related to financial compliance)
  • Security logs: 2 years for potential fraud investigation purposes
  • Marketing data: Until you withdraw consent or close your account
  • KYC Data: 5 years after account closure in accordance with anti-money laundering (AML) compliance requirements

Upon expiry of the applicable retention period, data is securely deleted using methods that ensure it cannot be recovered.

Amendments to This Privacy Policy

91kiss reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, updated legal requirements, or service improvements.

When there are material amendments to this policy, we will:

  • Sending email notifications to all registered members at least 14 days before amendments take effect
  • Displaying a clear notice on the platform's home page
  • Updating the "Last Updated" date at the top of this document
  • Maintaining an archive of previous versions of the Privacy Policy for reference
Continued use of the platform after the amendment's effective date constitutes acceptance of the revised terms. If you do not agree with the amendments, please contact us to close your account.

Contact Us for Privacy Inquiries

If you have any questions, concerns, or wish to submit a request regarding your personal data, our team is ready to assist through several channels:

  • Privacy Officer Email: [email protected] (response within 14 business days)
  • 24/7 Live Chat: Available on the platform for general enquiries
  • General Support Email: [email protected] for non-urgent enquiries

For complaints that cannot be resolved through our internal channels, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia under the Ministry of Digital. We will always cooperate fully with investigations carried out by legitimate regulatory bodies.

24/7 Support: Our team communicates in Bahasa Malaysia, English, and Mandarin. You do not need to worry about language barriers when dealing with us.
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Your Data is Safe. Play with Peace of Mind at 91kiss.

With multi-layered data protection and a firm commitment to privacy, you can focus entirely on your gaming experience without worrying about the security of your personal information.

256-bit SSL PDPA Compliance No Data Sales Your Full Control
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